The National Organization of Rheumatology Managers (NORM) was developed in 2005 as a subset of the Coalition of State Rheumatology Organization (CSRO) and was the first professional society dedicated exclusively to Rheumatology Managers.

Fifty managers and physicians attended the first conference which addressed the need for education on rheumatology-specific practice management issues.

The phenomenal growth of the membership necessitated NORM separating from CSRO in 2011.   We became a 501c6 organization registered in Virginia.  We continue to be good friends with our “parents” at CSRO but both organizations are operated independently.

In 2013, NORM formed NORM Ventures, a for-profit entity.  This development made it possible for NORM to then become a joint partner with Metro Medical (now Cardinal) in the first rheumatology-specific group purchase organization (GPO) in the United States!  Cornerstone GPO continues to drive value for our membership with not only drug savings but discounted access to services.

In 2020, NORM transitioned to doing business as the National Organization of Rheumatology Management.  Not all leaders in rheumatology hold the title of manager, and this change was done to reflect the broader nature of our membership.

NORM has enjoyed tremendous growth since our humble beginnings and is excited for the future where we will continue to improve and enhance our services for the ever-evolving rheumatology community.

  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

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