How to Deal with Difficult Patients: A Rheumatology Office Manager’s Guide
Rheumatology patients often deal with chronic pain, insurance frustrations, and long-term treatment plans, which can lead to heightened emotions. As...
Spreading Kindness: Small Acts, Big Impact in Rheumatology Practices
At NORM, we know that kindness has the power to transform workplaces, strengthen teams, and uplift patients navigating chronic illnesses....
New Year Goals: A Comprehensive Checklist for Optimizing Your Medical Office
The beginning of a new year offers a perfect opportunity to reset and optimize the operations of a medical office....
Enhancing Patient Care and Confidentiality: The Vital Role of Cybersecurity in Private Rheumatology Practices
In the modern healthcare landscape, where digitalization is transforming patient care, cybersecurity stands as a cornerstone in protecting sensitive medical...
Change Healthcare Updates
The Change Healthcare cyber attack has been a big problem for the industry. NORM conducted a survey with our memebrship...
SEO: How to Maximize Your Online Presence
5 Realistic Resolutions to Propel Your Health in 2023
A new year is upon us and the usual resolutions are beginning to follow us around: go to the gym,...
7 Simple Ways to Eliminate Holiday Season Stress
It's no wonder holiday season stress is an issue for so many: the shopping and crowds, the office parties, and...
Crisis Management: How to Help Employees Going Through a Personal Issue
Crisis management isn't always on the list of to-dos of a medical office manager. But it's good practice to prepare...
6 Basic Blogging Tips for your Rheumatology Practice
Deciding to start a blog comes with many questions and requires a lot of thought. During this process, one of...
5 Tips for Scheduling Summer Vacations Among Staff
Now that summer has arrived, staff and physicians are beginning to request time off for vacations. Between scheduling vacations, keeping...
4 Tips to Design and Decorate a Great Waiting Room
If you ask your patients how they feel about your rheumatology practice’s waiting room, they’ll probably agree; the less time...
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- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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We’re adding value to practices across the nation by creating a thriving community of rheumatology managers and physicians.
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