10 Tips for Upgrading your Practice in the New Year
Today, patients are customers. When they walk through your doors, they have higher expectations than ever before. They will not...
Six Strategies to Make Your Staff Meetings More Effective
Regular staff meetings are an integral part of effective employee communication. They are an excellent opportunity to engage with employees...
NORM joins Aimed Alliance to Publish Medicare Open Enrollment Brochure
We know your patients have questions, and you probably do too. That's why we worked with Aimed Alliance to develop...
The Enneagram and Effective Office Communication
Not everyone talks alike, thinks alike, or is motivated in the same way. In order to build effective working relationships...
How to Choose the Best Location for Your Rheumatology Practice
When it comes to purchasing a home, it’s all about location. The same rule applies when you’re looking to buy...
Three Tips for Fixing the Sources of Poor Online Reviews
Even if you are the most efficient customer service-oriented practice, there are times when you can do nothing right in...
Is it Time for a Medical Practice Makeover?
Is your practice beginning to feel stagnant? Maybe the goals you had for your medical office are constantly falling short,...
Cultivating an Exceptional Front Staff at your Rheumatology Practice
Your front office staff is your first impression for new and existing patients, so it’s important that the first impression...
Four Ways to Improve Patient Flow at your Practice
As medical practices face the rising pressure to improve efficiency, boost patient satisfaction and increase bottom lines, patient flow will...
Tips for Having Difficult Financial Conversations with Patients
More and more patients are bearing a greater share of the financial responsibility for their medical care due to high-deductible...
Disaster Preparedness for Your Medical Practice
A natural disaster can overwhelm a medical practice with extensive damage, making it difficult to recover. It is essential to...
5 Ways Clinical Research can Benefit Your Practice
Community-based physicians bring real-world perspective to clinical trials, resulting in a more patient-centered approach to medical care. This is just...
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- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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We’re adding value to practices across the nation by creating a thriving community of rheumatology managers and physicians.
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