7 Phone Etiquette Reminders for your Front Desk Staff
Even with all of today’s technological advances, the telephone is the primary source of communication at medical offices. Because of...
Personalize the Patient Experience at your Rheumatology Practice with these 3 Tips
Creating a personalized care experience for patients at a rheumatology practice does not just happen overnight. However, when done correctly,...
Seven Ideas for Boosting Profits that your Office will Love
Looking for ways to improve your medical practice’s bottom line as we are now in the thick of a new...
Eight Strategies for Organizing your Medical Office
Being the office manager of a busy medical office is a lot like juggling. Every day is a delicate balancing...
Five Tips for Creating Exciting and Engaging Newsletters
Newsletters are valuable tools for many medical practices. They are important because they help to encourage conversations between providers and...
Six Strategies to Upgrade your Patients’ Experience
These days, healthcare is all about the patient experience. So what does that mean for your rheumatology practice? It includes...
Six Holiday Blog Post Ideas for your Rheumatology Website
Part of what makes a blog successful is including exciting and relevant content. During the holiday season, themed blog posts...
Five Benefits of Working a Holiday in the Medical Field
There is no denying the many benefits that come with working in healthcare. Job security is sound, the pay is...
Three Ways to Celebrate National Nurse Practitioner Week
If you have a nurse practitioners (NP) at your rheumatology practice, you know they are essential. That’s why it is...
Four Steps to Increase Productivity at your Medical Office
We all want our medical offices to run as efficiently and smoothly as possible. Unfortunately, there are some days that...
Creating No-Show Policies that Won’t Spook your Patients
Halloween is coming, and while many are fretting over ghosts and goblins, medical offices are stressing over their biggest fear...
Seven Tricks to Get Patients to Engage with Your Patient Portal
Patient portals are an excellent way to share and exchange important information with patients in a safe and convenient manner....
Contact
- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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