Healthy Manager: 4 Ways Office Managers Contribute to Staff Wellness
From handling staff complaints, employee recommendations, managing payroll, client communications, and many other office details, the daily responsibilities of an...
4 Tips for Painless Billing and Payments
Billing and payments are some of the biggest headaches that rheumatology practice managers must handle. Often, there is a stark...
4 Ways to Foster Relationships with your Patients Using Technology
One of the most important relationships a person has is with their doctor, and these days technology can make this...
Tips for Dealing with Patient Complaints
It is impossible to make everyone happy all the time, and complaints are bound to happen within the medical field...
5 Health Life Hacks to Keep you Feeling Great at the Office
Maintaining good health can be challenging for a medical office manager because of excessive workloads and work stress. Medical practice...
5 Strategies for Getting Patients to Schedule Preventive Services
Preventive care is essential for a healthy population, and that includes rheumatology. By catching diseases or conditions in their early...
6 Tips for Optimizing Patient Scheduling
Patient scheduling may seem like a simple process, but there is often expertise required to ensure patients are scheduled efficiently....
6 Ways to Up Your Rheumatology Blogging Game
Deciding to start a blog comes with a lot of questions and requires a lot of thought. One of the...
7 Ideas on how to Enhance Your Patients Experience
Healthcare is all about the patient experience. This means that the communication between staff and patients, the ease of access...
Is Your Medical Office Design Impacting Staff Productivity?
Employees spend much of their time in the workplace typing documents on the computer, attending meetings, analyzing data, and speaking...
5 Tips for Marketing Your Rheumatology Practice on Instagram
With over 500 million daily active users, Instagram is a great social media platform for marketing your Rheumatology practice. It’s...
9 Reasons why Patients Leave and How to Make them Stay
Today, patients aren't just patients; they're "healthcare consumers." With more medical costs falling on their shoulders, plus the onset of...
Contact
- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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