Tips for Having Difficult Financial Conversations with Patients
More and more patients are bearing a greater share of the financial responsibility for their medical care due to high-deductible...
The Art to Lookin’ Good Online
3. Prep beforehand: Hydrate In all the NORM Healthy Manger blogs, we preach the benefits of drinking plenty of water....
Disaster Preparedness for Your Medical Practice
A natural disaster can overwhelm a medical practice with extensive damage, making it difficult to recover. It is essential to...
5 Ways Clinical Research can Benefit Your Practice
Community-based physicians bring real-world perspective to clinical trials, resulting in a more patient-centered approach to medical care. This is just...
Tips to Improve Physician Communication with Patients
Properly educating patients allows them to play a significant role in their own care. Because of this, physicians have a...
Four Ancillary Services to Add to Your Practice
Some ancillary medical services might not be right for every practice, but all have the potential to boost revenue. Whether...
Five Tips to Make Staff Turnover Less Painful
Employee turnover is far more costly to practices than most office managers realize, but it’s a fact of life for...
How to Deal with Last Minute Cancellations at your Rheumatology Practice
Last minute cancellations can be frustrating, but they can be a good thing too if your office is prepared to...
Seven Reasons why Patients Leave and How to Make them Stay
Patients leave, it is a fact of any medical practice. However, when they do, it is important to understand why...
Five Ways to Simplify your Social Media Strategy
Utilizing Social media in your healthcare business is an opportune way to reach new, potential clients and engage with the...
Three Ways to Keep Reaching Senior Patients with Today’s Technology
We often assume the older generation and new technology do not go hand in hand, but now they have to....
7 Phone Etiquette Reminders for your Front Desk Staff
Even with all of today’s technological advances, the telephone is the primary source of communication at medical offices. Because of...
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- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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