5 Festive Ways to Connect with your Patients this Holiday Season
The holidays are here, and while this means downtime for many medical practices, it’s the perfect time of year to...
5 Tips for Front Office Success
As they say, you never get a second chance to make a first impression. This is especially true when it...
Is Your Medical Office Ready for Texting?
Communication is a huge part of all businesses, but it’s especially important in a medical practice. Whether it’s a good...
How to Prepare Your Office for Holiday Hours
It is official, the holidays are upon us. As they quickly approach, it’s important that we are prepared. While many...
How to be Festive this Holiday Season without Being Offensive
The holidays are right around the corner. It’s an exciting and busy time for you, your staff, and your patients....
Thank you to our Fitbit Challenge Participants!
As you might remember, building up to our 2017 NORM Conference in Kansas City, MO, we wanted to help our...
Can Patient Satisfaction Surveys Really Improve Performance?
When it comes to medical office procedures, the “customer” isn’t necessarily always right. Letting your patients influence the way you...
Get Involved and Help Raise Awareness for World Arthritis Day!
This year’s theme for World Arthritis Day is, “Don’t Delay, Connect Today.” It’s important that we all get involved and...
Thank You Ethel Owen!
I would like to thank Ethel for her leadership as the President of NORM. Her accomplishments have been too numerous...
2017 – 2018 NORM Board of Directors
It is our pleasure to announce the 2017 - 2018 NORM Board of Directors. President - Andrea Zlatkus Vice-President -...
Critical Resources for Those Impacted by Hurricanes
NICA - Infusion Center Location Tool NICA's Infusion Center Locator tool (locator.infusioncenter.org) has a new feature that will assist those...
Minute with the Board: Welcome our new president
From outgoing president Ethel Owens: It is with great pleasure that I introduce our new NORM president Andrea Zlatkus! Andrea,...
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- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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