Critical Resources for Those Impacted by Hurricanes

NICA – Infusion Center Location Tool

NICA’s Infusion Center Locator tool ( has a new feature that will assist those impacted by the Hurricanes. They have incorporated a new feature allowing infusion providers to mark their facility as “Temporarily Closed” and include information they want to share with their patient population and locator users. This new feature allows the locator tool to reflect the operational capacity of the infusion delivery channel within impacted communities. My team is working to get, and stay, connected with centers in communities impacted by the hurricanes so we can accurately reflect the current operational capacity of the delivery channel.

Participation is free. We have manually entered almost 3,000 office-based Infusion Centers across all 50 states, including D.C. and Puerto Rico.

NORM members that operate infusion suites can claim their profile, allowing them to populate and manage the profile for their center. All they have to do is create a free user account, find their center, and click “claim”. Once verified and confirmed from our end, users can manage the profile behind a log-in firewall.


Our thoughts are with all members of the communities recently impacted by Hurricanes Harvey and Irma. As we have many patients and employees who live in the impacted areas, we deeply appreciate the commitment and tireless effort of community-based organizations towards immediate- and long-term recovery.

Bristol-Myers Squibb continues to be ready and willing to help our patients. If a patient taking a Bristol-Myers Squibb product* encounters a disruption in access to their prescription medication due to the storms, they should contact the Bristol-Myers Squibb Customer Information Center at 1-800-332-2056. Agents are standing by from 8 AM to 8PM EDT Monday through Friday and are eager to help find the Bristol-Myers Squibb programs that best address the patient’s individual needs.

To make sure that this information reaches our patients who may not know where to turn for help, we are sharing this information through many channels, including and social media. If you know of patients that are impacted and who may need our help, we ask that you please share this information as appropriate.

The company has also donated over $10 million in BMS medicines to Americares and Direct Relief to help patients urgently in need of care. In addition, to help recovery efforts in communities impacted by Hurricane Harvey, the Bristol-Myers Squibb Foundation has given $250,000 in cash donations to the American Red Cross, Americares and Direct Relief. The Bristol-Myers Squibb Foundation is also matching individual donations from Bristol-Myers Squibb employees to the relief efforts. The Company, the Foundation and our disaster relief partners are actively monitoring the situation in Texas to determine future ways to help and are monitoring the impact of Irma as it unfolds.

(*Please visit for a listing of Bristol-Myers Squibb medications)

Posted by
  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

What We Offer

We’re adding value to practices across the nation by creating a thriving community of rheumatology managers and physicians.

Membership Benefits

Become a Member

Annual Conference

Conference Registration