Hitting all the right notes

“Music gives a soul to the universe, wings to the mind, flight to the imagination and life to everything.”

― Plato

Written by NORM Board vice president, Nancy Ellis

Rheumatology practices can be as diverse as the various genres of music. Each one, like a musical composition, is reflective of the spirit/feelings of the writer at that moment in time, and is often influenced by external factors. In order to “Hit All the Right Notes in Rheumatology,” a manager must pull all these internal and external forces together to lead their practice into success.

In celebration of NORM’s 15 Years of Rheumatology Excellence, we will be exploring the fundamental methods needed so that your practice can “Hit All the Right Notes.” Seven key fundamental areas for practice success have been identified as Medical Practice Management, Risk Management & Compliance, Workforce Management, Operations/Business Management, Promoting Quality Improvement, Patient Service & Advocacy and Professional Development. In the coming months we will be exploring each of these fundamental areas in the context of musical genres that uniquely American, and relating those genres to topics at being offered at the Annual Conference.

We look forward to seeing all of you in Austin, TX and learning all the ways you have given soul to your practice, wings to your minds, flight to your imagination and live to everything in the management of your practices.

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  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

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