NORM Executive Director named – Andrea Zlatkus

The National Organization of Rheumatology Management (NORM) is proud to announce the selection of our first-ever NORM Executive Director (ED). Please help us welcome, new NORM ED Andrea Zlatkus.

Andrea has extensive experience within the NORM organization. She has been involved in the Caring Committee, NORM Education Committee, Advocacy and Healthcare Policy, Practice Manager Bootcamp, Physician Bootcamp and the CMPM and CRMS certification programs. She served seven years on the NORM board including President in 2017 – 2019. She serves as a member of the NORM Ventures Board and has been an advocate for rheumatology patients and managers around the country throughout her career.

She has worked in Rheumatology as Practice Manager for Chester County Rheumatology for the last 24 years.

We are thrilled to continue to work with her in this new position!

Please help us in extending warm congratulations to Andrea!

Posted by Ginny Inman

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  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
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