7 Ideas on how to Enhance Your Patients Experience
Healthcare is all about the patient experience. This means that the communication between staff and patients, the ease of access...
9 Reasons why Patients Leave and How to Make them Stay
Today, patients aren't just patients; they're "healthcare consumers." With more medical costs falling on their shoulders, plus the onset of...
6 Strategies for Reducing Wait Times at Your Rheumatology Practice
The number one complaint patients have about their Rheumatologists isn't insurance, billing, or the quality of care they receive. So,...
8 Easy Ways to Get More Patient Testimonials
Any business can benefit from patient testimonials and customer reviews. When patients interested in coming to your practice see the...
8 Ways to Attract New Patients to Your Rheumatology Practice
If you want to acquire more patients for your medical practice, you must look beyond the necessary physician referrals. That's...
5 Steps to Becoming Everyone’s Favorite Rheumatology Practice in 2021
There are many things that patients want and need from their Rheumatologists. Patients want to visit a practice dedicated to...
Five Strategies for Improving Your Online Reputation
It is easy for potential patients to find out about your practice before they even step foot in your office...
Five Ways to Enhance the Remote Patient Experience
While most patients still prefer face-to-face visits, most healthcare organizations have implemented remote patient care services in an attempt to...
Benefits of Using Online Intake Forms
The digital age has changed everything about the way we approach life, and the check-in process is no exception. Practices...
Crafting an Effective Patient Satisfaction Survey
A recent study conducted by the Medical Group Management Association found that one thing high-performing practices had in common was that...
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- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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