Resources - Norm

Five Ideas for Fixing Common Billing Errors

Medical billing errors not only waste a lot of time, but will delay payments and raise red flags. While that’s...

How to Optimize Patient Scheduling

Patient scheduling may seem like a simple process, but there is often an expertise that is required to ensure patients...

Five Ideas for Preparing your Patients for Treatment

Getting ready for different treatments can be a major source of anxiety for many patients. Making sure your patients are...

Is There Really a Rheumatologist Shortage?

Is there really a rheumatologist shortage? Unfortunately, the answer seems to be yes. According to the American College of Rheumatology,...

Six Tips for Spring Cleaning your Medical Facility

Spring is in the air, and so is the mess that winter left behind. Now is the perfect time for...

How to Handle Patient Complaints

It is impossible to make everyone happy all the time, and complaints are bound to happen within the medical field...

Healthy Manager: Battle Burnout at your Rheumatology Practice

Working in the medical field is tough. Working in a specialty field such as Rheumatology can be even more challenging....

Genetech-Access Solutions

Genentech Access Solutions is your resource for reliable, effective access and reimbursement support. We are committed to providing personal support...

Create an Arthritis-friendly Waiting Room

Many believe what happens in the exam room is the most important part of a doctor's appointment, but it's actually...

Tips for Growing your Medical Practice in 2018

The new year is upon us! As cliché as resolutions have become, the new year is an ideal time to...

Every Dollar Counts

Optimizing revenue cycle is crucial, and the start of a new year is a good time to fine tune procedures...

As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

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