7 Ways to Decrease Patient Wait Times
Wait times are a small part of each patient’s overall experience but can be a significant concern the longer they...
Healthy Manager: 4 Strategies for Coping with Anxious and Overwhelming Feelings at Work
More than half of medical office managers experience stress during the day. So, if you're a bit overwhelmed at work...
Today’s Patients Want More Digital Communication
We're finding out that more than ever, patients in 2022 want to connect with their healthcare providers through digital communication...
5 Small Steps for Optimizing your Medical Practice Space
Your practice may be growing, but that doesn’t mean you are outgrowing your medical practice space. While your office may...
5 Ideas for Using Technology to Engage with Patients
One of the most important relationships a person can have is with their medical practice. A good relationship leads to...
4 Tips for Keeping Patients the Priority of the Care Experience
To say we're having a tough time in the healthcare industry is an understatement. After almost two years of battling...
Healthy Manager: 5 New Year’s Resolutions Every Medical Office Manager Should Make
As a healthcare professional, you give yourself to others each day. As we head into a new decade, we encourage...
6 Strategies for Preparing your Patients for Treatment
Getting ready for different treatments can be a significant source of anxiety for many patients. Making sure your patients are...
3 Holiday Message Style Ideas for your Rheumatology Office This Season
While sending well wishes via text or email is perfectly acceptable today, there is no better way to send holiday...
3 Steps for a Happy Holiday Season at your Rheumatology Practice
The holiday season is officially here! From managing last-minute appointments to updating office hours to planning holiday celebrations, there is much to...
8 Tips for Staying Successful While Working Remotely
Even though the rise of working remotely is not a new trend, many people are still figuring out how to...
Is Your Medical Office Utilizing Text Messaging Options?
Communication is a massive part of all businesses, but it’s vital in a medical practice. Whether it’s a good thing...
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- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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