Helping Patients Manage their Chronic Conditions Between Visits
As the medical community becomes aware of the universal occurrences of chronic illness, more physicians are realizing that the patients’...
Artist and RA: NORM President Andrea Zlatkus and Pierre-Auguste Renoir
I have admired Renoir for many years. I would visit the Philadelphia Art Museum where his works caught my eye and spoke to me, as I have always...
Love yourself!
From our NORM Healthy Manager: Welcome back to the blog! Ah, Valentine’s Day...some might say it’s just another holiday to...
7 Phone Etiquette Reminders for your Front Desk Staff
Even with all of today’s technological advances, the telephone is the primary source of communication at medical offices. Because of...
Personalize the Patient Experience at your Rheumatology Practice with these 3 Tips
Creating a personalized care experience for patients at a rheumatology practice does not just happen overnight. However, when done correctly,...
Seven Ideas for Boosting Profits that your Office will Love
Looking for ways to improve your medical practice’s bottom line as we are now in the thick of a new...
Artist and RA: NORM Board Member, Melanie Scott and Paul Klee
Because I am German myself I thought it would great to be able to introduce everybody to Paul Klee, a...
New year, new you? I don’t think so!
Ahh, New Year’s Resolutions. I can’t tell you how many times I hear them as a trainer. From my own...
Five Essential Ideas for Updating your Rheumatology Website in 2019
Every day, people are swarming the internet to find the things they are searching for. Whether it’s a hot new...
Eight Strategies for Organizing your Medical Office
Being the office manager of a busy medical office is a lot like juggling. Every day is a delicate balancing...
Artist and RA: NORM Communications Specialist Ginny Inman and Gaudí
Check it out! Gaudí's Casa Mila with the helmets on the roof. All photos courtesy of Ginny Inman.
Five Tips for Creating Exciting and Engaging Newsletters
Newsletters are valuable tools for many medical practices. They are important because they help to encourage conversations between providers and...
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- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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Join the thriving community of rheumatology managers and physicians. Members receive exclusive opportunities to the Annual Conference, Rheumatology Education and Training!