Employee Satisfaction: The Key to Productivity and Success
Employee satisfaction is a crucial element in any workplace, but in the specialized field of rheumatology, its importance cannot be...
Five Strategies for Reducing Stress at your Medical Practice
Reducing stress at your medical practice can be a daunting task since stress is an intrinsic part of the medical...
Crisis Management: How to Help Employees Going Through a Personal Issue
Crisis management isn't always on the list of to-dos of a medical office manager. But it's good practice to prepare...
6 Life-Changing Mindfulness Techniques to Support Your Rheumatology Team
It's no wonder many rheumatologists and office managers are turning to mindfulness techniques in their clinics. Healthcare professionals are suffering...
4 Actionable Tips for Better Work-Life Balance
It’s easy to get overwhelmed by the daily grind inside a rheumatology office. So, it’s important to make an intentional...
4 Signs Your Team Has Burnout and How to Better Support Them
We all understand that burnout can persist for longer than a week or two. But it can be challenging to...
5 Tips for Scheduling Summer Vacations Among Staff
Now that summer has arrived, staff and physicians are beginning to request time off for vacations. Between scheduling vacations, keeping...
Healthy Manager: Spring into Action – Stay Healthy as a Busy Practice Manager
We have finally made it through the winter and are all ready for some brighter days ahead. Now it's time...
7 Ways to Decrease Patient Wait Times
Wait times are a small part of each patient’s overall experience but can be a significant concern the longer they...
Healthy Manager: 4 Strategies for Coping with Anxious and Overwhelming Feelings at Work
More than half of medical office managers experience stress during the day. So, if you're a bit overwhelmed at work...
Today’s Patients Want More Digital Communication
We're finding out that more than ever, patients in 2022 want to connect with their healthcare providers through digital communication...
5 Small Steps for Optimizing your Medical Practice Space
Your practice may be growing, but that doesn’t mean you are outgrowing your medical practice space. While your office may...
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- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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