The holidays are here, and while this means downtime for many medical practices, it’s the perfect time of year to...
As they say, you never get a second chance to make a first impression. This is especially true when it...
Communication is a huge part of all businesses, but it’s especially important in a medical practice. Whether it’s a good...
It is official, the holidays are upon us. As they quickly approach, it’s important that we are prepared. While many...
The holidays are right around the corner. It’s an exciting and busy time for you, your staff, and your patients....
When it comes to medical office procedures, the “customer” isn’t necessarily always right. Letting your patients influence the way you...
This year’s theme for World Arthritis Day is, “Don’t Delay, Connect Today.” It’s important that we all get involved and...
I would like to thank Ethel for her leadership as the President of NORM. Her accomplishments have been too numerous...
We live in an increasingly digital world, and that extends to the medical industry. From emailed appointment reminders to online...
It is our pleasure to announce the 2017 - 2018 NORM Board of Directors. President - Andrea Zlatkus Vice-President -...
NICA - Infusion Center Location Tool NICA's Infusion Center Locator tool (locator.infusioncenter.org) has a new feature that will assist those...
When you work at the front desk of a rheumatology practice, it’s easy to become impatient with people or lose...