Thank You Ethel Owen!
I would like to thank Ethel for her leadership as the President of NORM. Her accomplishments have been too numerous...
Four Ways to Help Patients Adopt New Technology
We live in an increasingly digital world, and that extends to the medical industry. From emailed appointment reminders to online...
2017 – 2018 NORM Board of Directors
It is our pleasure to announce the 2017 - 2018 NORM Board of Directors. President - Andrea Zlatkus Vice-President -...
Critical Resources for Those Impacted by Hurricanes
NICA - Infusion Center Location Tool NICA's Infusion Center Locator tool (locator.infusioncenter.org) has a new feature that will assist those...
Minute with the Board: Welcome our new president
From outgoing president Ethel Owens: It is with great pleasure that I introduce our new NORM president Andrea Zlatkus! Andrea,...
How to Help Front Desk Staff Cultivate Patience
When you work at the front desk of a rheumatology practice, it’s easy to become impatient with people or lose...
September is Rheumatic Disease Awareness Month
If there's one month that rheumatology practices should acknowledge, it's September. That's because this month was named Rheumatic Disease Awareness Month...
What Makes a Great Medical Practice Manager?
Whether you’re an experienced medical practice manager, brand new to the position, or looking to hire someone to fill a...
The Best Way to Get More Patient Testimonials
The best advertising is simple, old-fashioned word of mouth. People naturally trust their friends and family more than strangers or...
FITBIT CHALLENGE UPDATE: AUGUST
Can you believe it? Next month is the big NORM Conference! As a build up to our 2017 NORM Conference...
Three Benefits of Adding a Rheumatology Blog to Your Practice’s Website
If your rheumatology practice is already blogging, congratulations—you’re one step ahead of the game! If you aren’t, it’s not too late...
3 Tips for Reducing Wait Times at Your Rheumatology Practice
The number one complaint patients have about their physicians isn’t insurance, or billing, or the quality of care they receive....
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- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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Join the thriving community of rheumatology managers and physicians. Members receive exclusive opportunities to the Annual Conference, Rheumatology Education and Training!